Today, you will be asked to agree to become a Member of Owner's Locker. You will be asked to choose the annual plan best for you and choose whether you would like to pay your yearly fee in advance in a lump sum or pay as you go with monthly payments for the storage and delivery of your Locker. You will also be asked to agree to abide by these Owner's Locker terms and conditions.
By signing up today, you agree to pay a one-time Membership Fee. This Membership Fee entitles you to Owner's Locker Membership for life and includes the following:
--Your personal Locker with its dividers, lid and small item storage case. The Locker is guaranteed for life. If you would like to keep your Locker upon termination of your Owner’s Locker membership, you will asked to pay $50 if you cancel your membership within the first two years and $25 if you cancel between two and five years. Once you have been a Member for five years, the Locker is yours to keep at no cost.
--Your initial Visit--delivery of your Locker to and pick-up from your resort. When you complete this sign up process, you will be directed to the My Account section of our website (we call it your Dashboard) where you can tell us the details of your first Visit. We will have your empty Locker waiting for you when you arrive and we will pick it up from your resort filled with your personal items promptly after you depart.
When your Locker comes into our warehouse for the first time full of your stuff at the end of your initial Visit, we call this your Anniversary Date and it determines when you will be billed. If you have elected to pay annually, that payment will be charged on your Anniversary Date. If you have elected to pay monthly, your first monthly payment will be charged on that date. Your Anniversary Date is also used to determine in which year a Visit falls if you are on our Moderate Plan.
As a Member of Owner's Locker you will choose an annual membership plan as well as choose whether you would like to pay your annual plan fee yearly in advance or in monthly payments.
Our current annual membership plans include:
Value Plan. The Value Plan is designed to cover a year when you do not plan to have your Locker delivered at all. It is currently $85 per year or $8.50 per month and includes storage of your Locker and NO free round trips Visits. Each round trip Visit will currently cost $27.50
Moderate Plan. Most Owner’s Locker Members choose this plan. It is the most economical if you plan to come to Orlando at least once per year. It is currently $105 per year or $10.50 per month and includes storage of your Locker and ONE free round trip “use it or lose it” Visit per use year. Extra round trip Visits are currently $27.50 for the first Locker of $13.75 for each additional Locker if you have more than one.
Deluxe Plan. If your come to Orlando MORE THAN FOUR times per year, this is the plan for you. It is currently $190 per year for the first Locker and $150 per year for each additional Locker if you have more than one. It includes storage of your Locker and UNLIMITED round trip Visits.
Switching Plans. We know your vacation plans vary from year to year and our goal is keep you from paying more money than you should. You are free to switch from one plan to another as long as the plan you choose is for an entire use year. We ask that you contact us to make these changes as they need to be done manually by our team
As part of your annual membership plan, Owner's Locker agrees to store your Locker for you whenever you are not at your resort. We will store your Locker in a unique location in our climate controlled warehouse. Your Locker and its storage location will each be identified by unique bar codes. Our warehouse is secured and sprinklered and we maintain an elaborate electronic security system.
Owner’s Locker is all online and you are in charge. When you sign up, you choose a user name and password to allow you to access your account at any time. You control when and where you would like your Locker delivered by scheduling a Visit on your dashboard. Once you have scheduled a Visit, Owner's Locker will retrieve you Locker from its storage location in our warehouse and deliver it to the bell stand/front desk of your resort so that it is waiting for you when you check in. We will pick up your Locker from your resort when you check out and place it back into a storage location in our warehouse. We call this a Visit.
When you sign up for Owner’s Locker, you will be asked to enter your credit card details which will immediately be stored by Verisign/PayPal. We do not store any credit card data. You will also choose whether you would like to pay for your annual plan on a yearly or monthly basis. The Membership Fee is payable when you sign up for Owner’s Locker. The yearly fee (annual or monthly as you have chosen) for your annual membership plan will be charged to your card on the day your Locker comes into the Owner's Locker warehouse for the first time to be stored (your Anniversary Date). Charges for extra Visits will be charged as soon as you schedule them. Since we do not store any credit card details for security reasons, you will need to enter card details to schedule the extra Visits. If it is the annual free Visit included in the Moderate Plan or any Visit if you are on the Deluxe plan, there will be no charge.
Visits can be modified or cancelled at any time and any Visit fee will be refunded but you will be charged a full Visit fee if you do not cancel your visit and we deliver and then have to pick up your Locker
By accepting these Terms and Conditions, you are authorizing Owner's Locker to charge your credit card for your annual membership plan.
Your Locker is for your personal items but it is not a safe. While you can store pretty much anything you want in your Locker, please keep in mind that there are limits on Owner's Locker's liability for loss or damage to your Locker or its contents. The arrangement between you and Owner's Locker is called a bailment which means we take custody of your Locker and agree to exercise due care when it is in our control. You agree that our liability is strictly limited to replacement of the Locker itself and a maximum $100 for the contents. Please note that our liability for the contents of your Locker applies only while the Locker is in our control. So, if your Locker is stolen from your car or your resort, it is your responsibility.
If you feel that this is not sufficient coverage, it is your responsibility to secure additional coverage through your homeowner's policy or elsewhere. The typical homeowner's policy should cover items stored in your Locker but if this is a concern, you should contact your insurance company.
It is Owner's Locker strict policy not to open Lockers except in the case of an emergency. We highly respect our Members' privacy and will only open a Locker when it is obvious that the contents of that Locker are affecting or could result in damage to other Lockers, our warehouse or our staff. If this ever happens, we will promptly notify the Member and you agree to be responsible for any damage caused by the contents of your Locker.
As long as you are a Member of Owner's Locker, your Locker is guaranteed for your life and ours. If you somehow manage to seriously damage it so that its integrity is compromised, we'll replace it free of charge.
Life is full of changes and if, for any reason, Owner's Locker no longer makes sense for you, we understand. When you let us know that you want to cancel, please specify whether you would like your Locker delivered to your resort one last time, shipped to you or destroyed.
From the moment your Locker leaves our warehouse for the last time we will refund any unused entire months of prepaid storage fees that were part of your annual membership plan or use the balance to defray the cost of shipping if you so elect. If you never want to see your Locker or its contents again, it will be destroyed. If you want your Locker to be delivered to you while you're at the resort, make sure when you schedule a visit you specify that it's a final delivery. If you would like us to ship your Locker to you, we will do so at your expense. If you decide you’d like to keep the Locker after you have cancelled, there will be a $50 charge for the Locker if you are cancelling within the first two years of your membership; a $25 charge if you are cancelling after two years; and no charge if you have been a member of Owner'’ Locker for five years or more.
It is in your and our best interest for you to keep your account profile up to date and accurate. To store your Locker and deliver it, we need to be able to charge your credit card. We will notify you when your credit card details are about to expire. We will also notify you if a charge to your credit card has been declined. In the case of your yearly annual membership plan fee, if we do not have payment within 45 days, your Locker will not be delivered until your account is brought up to date. If your annual fee remains unpaid for 60 days after your Anniversary Date, your Locker and its contents may be destroyed.
If you have elected monthly payments, your Locker will not be delivered if your account in not up to date and if you have missed three consecutive monthly payments, your Locker may be destroyed.
Not only is it your responsibility to make sure that your credit card details are accurate and up to date, you must also notify us of changes in address, phone number and e-mail address so we may contact you if necessary.
Included with your Locker will be a set of guidelines which may change from time to time. You agree to read and abide by these guidelines and you must agree not put anything in your Locker that is illegal under the laws of the United States or the State of Florida. You must not store any food in open containers, and you should always tighten caps and realize that any items that can absorb odors (clothes) will do so in a very short period of time.